Offer

Under this Agreement, one party — Sole Proprietor Pundor Oksana Andriivna and/or Sole Proprietor Lishchuk Yuliia Pavlivna (hereinafter referred to as the “Seller”), on the one hand,

and any person who has accepted the terms of this Public Offer Agreement (hereinafter referred to as the “Buyer”), on the other hand,

jointly referred to as the “Parties”, have entered into this Agreement addressed to an unlimited number of persons, which is an official public offer of the Seller to conclude a sales contract with Buyers for Goods, the assortment and detailed information of which are available on the website: https://akhali.lviv.ua

By purchasing Goods listed on the website, the Buyer accepts the terms of this Agreement as follows:

1. GENERAL PROVISIONS

1.1. The contractual relationship between the Seller and the Buyer is formalized as a Public Offer Agreement.

1.2. This Public Offer Agreement is public, meaning that in accordance with Articles 633 and 641 of the Civil Code of Ukraine, its terms are одинакові for all Buyers regardless of their status (individual, legal entity, sole proprietor). By fully agreeing to this Agreement, the Buyer accepts the terms and procedures for ordering, payment, and delivery, confirms that they are at least 18 years old at the time of purchase, and agrees to responsibility for failure to comply with this Agreement.

2. TERMS AND DEFINITIONS

“Public Offer Agreement” – a public contract posted on the website https://akhali.lviv.ua containing the Seller’s offer to purchase Goods.

“Acceptance” – the Buyer’s acceptance of the Seller’s offer by adding Goods to the cart and placing an Order.

“Website” – https://akhali.lviv.ua

“Goods” – food and beverages offered for sale on the Website.

“Seller” – Sole Proprietor Pundor Oksana Andriivna and/or Sole Proprietor Lishchuk Yuliia Pavlivna.

“Buyer” – any legally capable individual aged 18+, legal entity, or sole proprietor visiting the Website with the intent to purchase Goods.

“Order” – a properly оформлена request by the Buyer to purchase Goods.

3. SUBJECT OF THE AGREEMENT

3.1. The Seller undertakes to sell Goods under the terms of this Agreement based on the Buyer’s Order, and the Buyer undertakes to purchase and pay for them.

4. ORDER PROCESSING

4.1. The Buyer may place an Order via the Website or by phone.

4.2. Orders are accepted daily from 12:00 to 22:00.

4.3. To place an Order via the Website, the Buyer must:

• select Goods and add them to the cart;
• fill in the order form and choose a payment method;
• confirm by clicking “Place Order”.

4.4. An Order is considered accepted when:

• the Seller’s operator confirms it by phone, or
• it is confirmed verbally after a phone order.

4.5. If the Seller does not confirm the Order, it is considered not accepted.

4.6. The Buyer is fully responsible for the accuracy of provided data.

4.7. The Seller provides all necessary information about Goods and orders.

4.8. Orders containing alcohol are available only to persons aged 18+.

5. DELIVERY

5.1. Delivery is carried out by third parties or via self-pickup. If the Seller cannot contact the Buyer, the Order is canceled.

5.2. Self-pickup is carried out at the agreed location.

5.3. Delivery area is limited (details on the Website).

5.4. Working hours and delivery times are listed on the Website.

5.5. Delays may occur due to unforeseen circumstances.

5.6. Delivery is made to the address specified by the Buyer.

5.7. Ownership and risk transfer upon delivery.

5.8. The Buyer must check the Goods upon receipt. Payment confirms no claims.

6. PAYMENT

6.1. Prices are in UAH.

6.2. Total cost includes Goods, taxes, and packaging.

6.3. Final price is confirmed by the operator.

6.4. Payment methods:

• cash on delivery,
• card payment,
• online payment.

6.5. Payments are in Ukrainian currency.

6.6. Non-cash orders require full prepayment.

6.7. Seller may cancel orders if payment obligations are not met.

6.8. Prices and ассортимент may change without notice.

6.9. Alcohol cannot be paid with bonuses.

7. RETURNS

7.1. Buyer may refuse defective Goods upon receipt.

7.2. Refunds are processed within 3 banking days.

8. RIGHTS AND OBLIGATIONS

Seller must:

• sell Goods,
• provide ordering/payment functionality,
• provide консультації.

Seller may:

• refuse service,
• amend Agreement,
• update Website,
• involve third parties,
• change delivery terms.

Buyer must:

• comply with Agreement,
• accept and pay for Goods,
• check Order upon receipt.

Buyer may:

• demand proper fulfillment.

9. LIABILITY

9.1. Parties are liable under Ukrainian law.

9.2. Seller is not liable for misuse of Goods.

9.3. Other cases follow Ukrainian law.

9.4. Claims are reviewed within 30 working days.

9.5. Buyer is responsible for provided data.

10. DISPUTE RESOLUTION

10.1. Disputes are resolved via negotiations (mandatory pre-trial).

10.2. Claims must be submitted in writing.

10.3. If unresolved — according to Ukrainian law.

11. PRIVACY

11.1. Buyer consents to personal data processing.

11.2. Seller may send messages (with consent).

11.3. Seller is not responsible for public data shared by Buyer.

11.4. Calls may be recorded.

12. TERM

12.1. Agreement enters into force upon order confirmation.

12.2. Valid until obligations are fulfilled.

13. COPYRIGHT

All content belongs to the Seller.

14. FORCE MAJEURE

Seller is not liable for events beyond control (war, disasters, etc.).

15. MISCELLANEOUS

15.1. Seller may transfer rights to third parties.
15.2. Website may be temporarily unavailable.
15.3. Ukrainian law applies.
15.4. Promotions do not violate equality rules.
15.5. By placing an order, Buyer confirms full agreement with all terms.